Herdysleep® mattresses come with a 100 night sleep trial, after all a mattress is a big investment and we want you to be 100% satisfied that you’ve made the right choice.
In the unlikely event you don't get on with your mattress, we’ll collect your Herdysleep® mattress free of charge and refund you in full.
If you purchased our mattress removal service at the time of ordering, the cost of this service will be deducted from your refund.
To arrange a return, simply call us on 01539 739202 (Monday to Friday 9am to 5pm) or email us: firstname.lastname@example.org
See our Terms & Conditions for full details.
You are responsible for passing the mattress to our third party collection company.
Pillows, Mattress Protectors & Duvets
Pillows, Mattress Protectors and Duvets can also be returned providing they are completely unused, in their original condition and packaging.
Should you decide that you are unhappy with the pillow, mattress protector or duvet and would like to return it, please notify our customer service team on 01539 739202 (Monday to Friday 9am to 5pm) or email us: email@example.com.
Please note, you are responsible for the cost of returning your items.
You will need to arrange to have your return sent back to us via your preferred choice of courier. We recommend Royal Mail 2nd Class Signed For.
Once the product has been correctly received and checked, you will be refunded in full.